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Terms & Condition

 

INTRODUCTION:

Welcome to mydreamsfashion.com
If you are using the service of mydreamsfashion.com, it will be taken into consideration that you have accepted the terms and conditions of mydreamsfashion.com as listed below-
If you do not agree to these terms, please do not use the Sites.

mydreamsfashion.com reserve the right, at any time in our sole discretion, to modify, suspend or discontinue the Sites or any service, content, feature or product offered through the Sites, with or without any prior notice.

For this reason, we encourage you to review the Agreement whenever you use or visit our Site.

Unauthorised use of this website may give to a claim for damages and/or be a criminal offence as per appropriate court of law.

You may not use the Site for any of the following purposes:

  1. This site is only for personal use
  2. You cannot misuse this website.
  3. You cannot encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious & technologically harmful.
  4. You cannot copy any content, text, images, design, and data of this website.
  5. Transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.
  6. Breaching any applicable laws.

ELIGIBILITY FOR MEMBERSHIP:

This Website may only be used or accessed by such persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are ‘incompetent to contract’ within the meaning of the Indian Contract Act, 1872 including minors, persons of unsound mind, and undercharged insolvents are not eligible to use the Website. A minor is not allowed to access or register as a User or sell or purchase any items on the Website.

Mydreamsfashion.com reserves the right to terminate your membership and refuse to provide you with the access to the Site if mydreamsfashion.com finds that your activity is against the objective & outlook of the organisation.

ABOUT REGISTRATION:

“Your Information” is defined as any information you provide to us in the registration, buying or listing process, in the feedback area or through any email feature. We will protect Your Information in accordance with our Privacy Policy. If you use the site, you are responsible for maintaining the confidentiality of your Account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under Your Account or Password. 

 

mydreamsfashion.com shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.

 

If you know or suspect that someone else knows your password, you should notify us by contacting us immediately.

 

 ACCURACY OF INFORMATION:
User of the site (you) guaranteed that any information that you provide us relating to the use of the Site is and shall remain true, accurate, and complete, and that you will maintain and update such information regularly.

You also agree that if any information you provide is false, inaccurate, obsolete or incomplete, we may terminate your use of the Site without any prior notice. 

ACKNOWLEDGEMENT OF ORDER:
Acknowledgement or Placing of an order only means that your order request has been received; it does not mean that your order has been accepted or guaranteed to ship. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Your order can be cancelled due to limitation of quantities, unavailability of items, payment not receive , inaccuracies or errors in product or pricing information, natural calamity , unexpected and unseen circumstances or any other problems as identified.

PRICE RELATED INFORMATION:

We strive to provide you with the best prices. However, a price online does not always match with the price in a store. It will be our effort to provide you the best product at reasonable price. Prices availability is subject to change without notice.

COLOUR VARIATION:

Mydreamsfashion.com firmly believes that all the customers who order online are aware that the colours seen on the monitor can be slightly varies as compared to the colour of the actual products like saree, salwar kameez, kurti, lehenga and other fashion accessories due to variation of colour settings and capabilities of computer monitors, or other computer. This could be due to lighting and/or limitations of digital photography. Do keep this in mind when making purchases.

CANCELLATION POLICY:

Mydreamsfashion.com is focused & committed to deliver quality products and uncompromising customer service. We ensure that you will have a delightful experience while shopping with us.

We care for our customers, each and every customer is important to us and we are eager to hear from them.

We want our customers to have complete peace of mind while buying products from mydreamsfashion.com.

We understand that at times you may not be completely satisfied with your purchase decision, so you must be eager to know that what you can do if such situation arises.

OUR CANCELLATION POLICY:            

Dear customer your request for Cancellations will be considered only if the request is made within 24 hours of placing an order or before your order is dispatched, whichever is earlier. Once the order is dispatched, then cancellation cannot be accepted.

HOW TO CANCEL ORDER:

Call us immediately and place a request for the cancellation at (mail ID) within 24 hours of placing an order or before your product/s are dispatched, If your product/s has not been dispatched, we will cancel the order and give you a refund for the order value.

REFUND IN CASE OF CANCELLATION:

Refund usually takes 5 – 7 working days to get processed from the time you cancelled the order.

PAYMENT PROCEDURE:
Dear Customer once you place your order you will get a call from mydreamsfashion.com to confirm your order.
After order is confirmed from our end, the bank account details will be mailed to you and you need to make the payment.
NOTE:
• Your Purchase will be shipped only when your payment is cleared.
• We do not provide cash on delivery facility.

SHIPPING POLICY:

Shipping Methods: All shipments are sent through India Speed Post, Registered Post or reputed courier agencies.

Dear customer you can ensure that your order is in the safe custody, so have peace of mind.

Shipping charges: We provide free shipping to any address across India.

Delivery Time: Allorders are expected to get delivered within 7 working days. Working days does not include Saturday, Sunday and public holidays.

NOTE:

  • No hidden charges. Price listed in the website is final and inclusive of all taxes.
  • Please provide contact number (Local Phone number) at the delivery address.
  • It become easier for the courier companies to locate your place and reduces chance of unnecessary delay.

RETURN POLICY:

Mydreamsfashion.com is focused & committed to deliver quality products like saree, salwar kameez, kurti, lehenga and other fashion accessories to our customers.

We ensure that you will have a delightful experience while shopping with us, but if incase you have received your order and not happy with it we have easy return policy for you.

Please go through our return policy:

1)    In case the products received in a damaged condition:

In case during delivery, the package appears damaged or tampered with,

First verify the contents against your order. Once verified, accept the package, but write ‘damaged’ on the proof of ‘delivery certificate’. This will help us to take this up with our courier agency.

What to do in such a situation:

Inform us by email within 24 hours of receiving the damaged product/s. Try to be clear and precise in your description and if possible, attach a picture of the damaged portion with the email.

After receiving confirmation from us, return the products through a registered courier agency.

In such situation you can select another product of same price from our web store as a replacement, or we will give you a discount coupon code of the same price of the damaged product/s which you can use to purchase the new product/s in future.

2)    In case the wrong item (That you have not ordered) is received.

 Although there is a remote possibility for such situation to happen, but In case you have received wrong item that you have not ordered, we are always there to assist you.

What to do in such situation:

Dear customer in such situation Inform us by email within 24 hours of receiving the product that you have not ordered. Try to be clear and precise in your description and if possible, attach a picture of the product/s received in the email.

After receiving confirmation from us, return the products through a registered courier agency.

In such situation after receiving the product/s we will dispatch you ordered product/s, in case mydeamsfashion.com is unable to deliver your ordered product/s the customer shall be allowed to select an alternate product/s of same price. However, in case the customer does not wish to select any alternate product/s mydreamsfashion.com agrees to refund amount as against such non-deliverable products. Refund procedure usually takes 5 – 7 working days to get processed.

3)    In case nothing wrong with the product/s but not so much excited upon seeing it.

In such situation you have to inform us by email within 24 hrs of receiving the product/s.

After receiving confirmation from us, return the product/s through a registered courier agency.

In such situation you have right to exchange the product/s of same price from our catalogue or

We will give you a discount coupon code of the price of the returned product/s which you can then use towards your next purchase.

      PLEASE REMEMBER:

  1. In case of any communication relating to return of ordered products please mail us at (mail id) within 12-24 hours.
  2.  Notwithstanding the above, mydreamsfashion.com shall have the sole discretion to assess each case on its own, separately.
  3. Never return to us any product/s without confirmation, else mydreamsfashion.com will be under no obligation to accept any returns or provide any replacements or exchange or give purchase coupon.
  4. All items to be returned must be unused and in their original condition with all original tags and packaging intact.
  5. Customers are eligible for Refund only if mydreamsfashion.com receives the product/s in an intact position (without any wear and tear) and passed by our Quality Department.
  6. Refund procedure usually takes 5 – 7 working days to get processed.  
  7. Mydreamsfashion.com will not be responsible for the money which the customers have paid for shipping, to send the parcel back.

HOW TO PACK YOUR RETURN PACKAGE:

STEP 1.

  • Prepare your returns box - Safely pack the products you want to return in a box/envelope. You can either use the mydreamsfashion box/envelope or use a box/envelope of your own. Please use an additional layer of outer envelope or box to pack, when you return these products.

STEP 2

  • Along with your product put the original price tag, and original invoice received from mydreamsfashion.com into the returns box.

STEP 3

  • Finally on the box, Please past your return level. This return level includes your order number and the return delivery address.

PRODUCTS DISCLAIMER:

The products like saree, salwar kameez, kurti, lehenga and other fashion accessories/s specifications (colour, handwork details, etc.) as shown on the website of mydreamsfashion.com are only approximate and may differ from the actual products due to a variety of reasons beyond our control.

Mydreamsfashion.com firmly believes that all the customers who order online are aware that the colours seen on the monitor can be slightly varies as compared to the colour of the actual products like saree, salwar kameez, kurti, lehenga and other fashion accessories due to variation of colour settings and capabilities of computer monitors, or other computer. This could be due to lighting and/or limitations of digital photography. Do keep this in mind when making purchases.

PRIVACY POLICY:
Privacy policy is the policy that sets to inform our customers that what information we collect from our them when they use our website ‘mydreamsfashion.com’, what we do with this information and how we protect this information.
As an organization mydreamsfashion.com is committed to safeguard the privacy of the information provided by our customers and it will only be used by us in accordance with the privacy statement.

OBJECTIVE OF COLLECTING PERSONAL INFORMATION:
Basically there are three objectives of collecting customer’s personal information when they use our website (mydreamsfashion.com)
• To maintain a record of customer identity.
• To process customer’s order.
• To provide our customer the best possible service.

WHAT INFORMATION WE COLLECT:
We may collect information like
• Name
• Address
• Contact information including e-mail address
• Preference & interest
• Information required for processing the order.
• And other relevant information for customer survey and offers.

WHAT WE DO WITH THIS INFORMATION:
We keep internal records of our customers.
• We use personal information to provide the services as per your request.
• We may use this information to contact you from time to time for market survey, understanding your need and get your valuable suggestions.
• We may use this information to send promotional emails about new products like saree, salwar kameez, kurti, lehenga and other fashion accessoriess like saree, salwar kameez, kurti, lehenga and other fashion accessories, special offers or other information which we think you may find interesting through email or contact number which you have provided.

HOW WE PROTECT INFORMATION:
Mydreamsfashion.com is committed to safeguard the privacy of the information provided by our customers and it will only be used ONLY by us in accordance with the privacy statement.
The information that you share with us is NOT under any circumstances shared with any third parties for marketing and/or any other purposes. We will share your personal information only if we have your written consent to do so or if we are required to do so by a court of law.
Beside that we have foolproof security mechanism to protect our website and your information from abuse.

For any further quarries about Privacy Policy you can either mail us at ….(mail ID) or you can also contact us at -09748353405.